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Steve Cocheo

When risk cultures merge

When risk cultures merge

Focus on understanding risk attitude and size amplifies when banks join
Sterling's program targets middle-market health-care firms.

Sterling National’s profitability prescription

National healthcare banking program builds on local effort, recruited team of experts
Reading Cooperative's loan portfolio is about 60% residential and 40% commercial. Its goal for an equal split will up returns and relationships.

Adjusting portfolio dial for profitability

Reading Cooperative makes major shift in loan concentration
TS Banking Group believes cooperation beats competition when possible. “We’ve proven over the years that we are a friendly competitor and willing to partner,” says Joshua Guttau, CEO and CFO. “We believe that two bankers on a deal are better than one.”

New twist for local lending

Ag bank rethinks breadth and depth of “community”
Regions Bank launched its revamped complaints program to learn from trends and patterns seen. “We do this for the customer,” explains Bill Askew, senior executive vice-president. “That’s how you keep the energy on something like this.”

“Bring us your complaints”

People will talk, so reap some benefits for your bank. How Regions handles customer beefs
To thrive in all rate environments, make fee income a "swee spot," advises consultant and former banker Peyton Patterson.

Don’t give away your bottom line

With meaningfully higher rates way out in the future, community banks must conserve revenue
Univest’s Hugh Connelly thinks banks have an opportunity to compete with marketplace lenders, but cautions that it’s a window, not an open-ended opportunity.

Fintech can be beaten

Univest small business executive unimpressed by nonbank players
Birthday-based funding shift

Birthday-based funding shift

125th anniversary helps N.H. bank move from wholesale borrowings to cheaper retail funding
Enforcement heading for record year

Enforcement heading for record year

Community banking institutions spending average of $100,000 over 2014 to comply
When you hit the stores or websites this holiday season, will you spread the spending joy over all your cards? Or will you stick mostly to your "usual"?

“My favorite credit card”

For holiday shopping America leans on one piece of plastic
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