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Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Are you paying too much?

4 key questions to ask about your vendor’s offerings
Voice biometrics can increase customer satisfaction, lower call-handling times, and reduce fraud. It’s about who you are, not what you know.

Voice biometrics sounds like better idea



Using voice-based ID out-shouts PINs and passwords
Digital Banking author Chris Skinner believes bankers must rethink the role of banks going into the future. No long can they be front, middle, and back office, he told attendees at BAI's Retail Delivery Systems conference

Chris Skinner: Digital banking’s inevitable

BAI Retail Delivery coverage: Mobile and blockchain are transforming the financial infrastructure
5 big data best practices

5 big data best practices

Use analytics for sake of sound decisions, not fancy analytics
Customer centricity rules

Customer centricity rules

Even where budgets otherwise stagnate, companies spend on this. But employees need training to optimize tech efforts
6 reasons to brand your ATMs

6 reasons to brand your ATMs

Increasingly sophisticated machines remain key touch point with customers
Rising tablet use to precede rebuilt branches

Rising tablet use to precede rebuilt branches

Devices would supplement, replace desktops
Everyone loves all the cools things you can do on mobile devices and even from your desktop computer. But slow broadband ruins the party. New research from Ovum draws the line between fast and slooooooooooow.

“I feel the need, the need for speed!”

Broadband speed—10 mbps is minimum—short wait time, quick resolution keys
Stress test results could help strategy

Stress test results could help strategy

More banks going beyond compliance, but tech not up to task yet
NACHA alliance studies mobile wallet platform

NACHA alliance studies mobile wallet platform

Seeks to advance acceptance, best practices
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

This Executive Interview is brought to you by:
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