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Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Payments tech goes berserk

Prepaid cards; P2P; mobile wallets; social media; voice-activated buying; virtual reality—can anybody spare a dime?
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Customers and banks: Why can’t they all get along?

Perceived customer satisfaction remains mixed, predictable, disappointing, promising
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

6 more tech terms you need to know

Hacker? Deep web? Juniorization? Post-app era?
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Customers buy experiences now, not products and services

Digitize offerings in order to change “one-to-many” to “one-to-one”
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Cybersecurity demands better tools, more expertise

Insiders fraud, IoT, electronic invoicing, online spending, and more raise ante
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Goal: digital transformation. Reality: meh

As legacy systems stagnate, banks must innovate to satisfy customers and remain competitive
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Top tech trend for 2017: humans

Exceptional customer experience, coupled with enhanced staff proficiency, seen as keys to success
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

8 tech terms you may not know

It’s important to at least begin to get familiar with them. Good luck.
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Fintech: Wave of opportunity? Or tsunami of chaos?

Bank-startup collaboration seen likely to keep all parties high and dry
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Attack of "thingbots" now is a thing—really

Internet of things cybersecurity woes ramping up quickly
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