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When same-old same-old doesn’t cut it, do something about it!
AI Series: Understanding what “artificial intelligence” encompasses—and why it matters
AI Series: Robotic process automation doing routine, repetitive banking tasks offers benefits in efficiency, cost reduction, customer satisfaction
AI Series: Subset of AI already making inroads in fraud detection, marketing, and improved customer relationships
Here are “don’ts” to know before the rescue begins
Bank board members and bank leaders have much to learn here. Regulatory focus will evolve, too
Learn how to spot IT “complexity”—and why you must
The directors’ report contains lessons for all managers and board members
Execs gain new perspectives by adding exposure to groups outside traditional banking trade associations
This effort can produce—when done properly
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