Life Plan will be the name of a new website and mobile app which will help clients with aspirations of better credit scores

How process automation is modernizing banking and improving CX

Annual savings of $4.3 million will be reinvested in digital offerings, the Chicago-based bank said

The world is fast progressing within the technology domain and digital services have penetrated to the unexplored corners of life

Community bank lenders were caught flat-footed by both the need to process large numbers of complex PPP loans quickly and support the ever-shifting guidelines from the SBA

Midland States to spend up to $15 million on closures and renovations to existing branches, but expects long-term savings

Faster decision-making processes and better internal governance structures have allowed banks to roll out new tech quicker

Roughly speaking, neo-banks have a business model where they spend a dollar to get fifty cents back

As their investment in digital transformation increases, banking organizations are learning a valuable lesson that all comes down to trust.

Plus, Sterling National Bank has rolled out an artificial intelligence-driven “digital colleague” for its online offering