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First of a four-part interview that will be displayed this week on Banking Exchange

Average late fee charge reduced from $32 to $8

The bank’s deal with a group of investors adds four new directors to its board

Strong fraud protection is the most important consideration for 32% of consumers

The retail banking industry went on high alert last week as President Joe Biden highlighted a new rule on credit card late fees

TD Bank report found that nearly a third of young consumers have fallen victim to financial fraud

Texts impersonating banks caused victims to lose $800 per scam in 2023

Teenagers are also more likely to experience financial concerns and lie about their financial situation

Report finds 17% of customers think AI will make their lives worse

Artificial intelligence (AI) and complex algorithms have become integral in credit decision-making processes

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