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Consumer Bank Fined $9 Million in Settlement

Consumer Bank Fined $9 Million in Settlement

The U.S. Consumer Financial Protection Bureau has fined Citizens Bank for violating the Truth in Lending Act
FedNow: Lessons from Brazil’s Pix

FedNow: Lessons from Brazil’s Pix

With the US’s instant payments system on the near horizon, a new report explores a similar system in Brazil
Pandemic Payment Trends Continuing, Fed Finds

Pandemic Payment Trends Continuing, Fed Finds

Fewer cash payments and more use of cards is the broad trend — and there’s little evidence that mobile payments are catching on yet
M&A Latest: Ohio Banks in $44M Tie-Up

M&A Latest: Ohio Banks in $44M Tie-Up

LNCB to buy Cincinnati Federal to grow footprint, while Fifth Third completes healthcare technology company purchase
Why Customer Experience Is Vital During a Crisis

Why Customer Experience Is Vital During a Crisis

CX Should Be a Top Priority
Market Rallies on Debt Ceiling Optimism, Community Banks Bounce

Market Rallies on Debt Ceiling Optimism, Community Banks Bounce

The markets have been shaky in recent days due to the risk of defaulting on sovereign debt
SAS Commits $1 Billion to AI-Powered Solutions, Targeting the Banking Industry

SAS Commits $1 Billion to AI-Powered Solutions, Targeting the Banking Industry

Positioning SAS to focus on providing banks of all sizes with solutions to the recent banking crisis
Fed Report Card for Banks: Resilient, But Must Remain Cautious

Fed Report Card for Banks: Resilient, But Must Remain Cautious

The banking sector’s position remains strong despite the events of the past two months — but banks must remain vigilant
Building Cyber Hygiene in Financial Services is Imperative; Here’s How to Do It

Building Cyber Hygiene in Financial Services is Imperative; Here’s How to Do It

Financial services remain one of the most breached industries
Online Banking Satisfaction Up Despite 2023 Turmoil

Online Banking Satisfaction Up Despite 2023 Turmoil

Charles Schwab, Discover and Ally among winners as customers get increasingly comfortable with online banking
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