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4 issues you can’t duck anymore

4 issues you can’t duck anymore

Board and management should be talking about these
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Walk in somebody else’s digital shoes

Helping with tech begins with understanding
Why vendor management really ranks

Why vendor management really ranks

Satisfy your bank’s own operational needs—then worry about regulators
Talking To Crazy: How To Deal With The Irrational And Impossible People In Your Life. By Mark Goulston. Amacom. 259 pp.

Keep calm (and don’t be the one carrying on)

Book Review: Dealing with irrational and impossible people at work and elsewhere
With a nod to pop music, veteran John Byrne’s blog scans the anti-laundering and anti-terrorism world. John pierces silliness and inconsistency, and strongly believes in private-public partnership.

“Stop Making Sense”*

Election-year insanity, policy makers attacking. Where are the adults?
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. Each week in his blog he strives to fix that.

Are you pricing loans for risk?

6 ways to look at the risks every lender takes
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Personalization, banking’s new mantra

“Know your customer” is more than compliance credo. Tech makes it universally possible
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Out-of-the-box thinking, into a home

Community bank tackles student loan debt to enable homeownership
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Cybercrime battle means all hands on deck

Good news: Cybersecurity deemed essential. Bad news: in practice, not always so dynamic
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. Each week in his blog he strives to fix that.

Pick up the phone and make a customer date

Customer calls remain important … maybe more important than ever for commercial bankers
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