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Checks/Remote Deposit Capture
Brian Higgins

Brian Higgins

Brian Higgins is first vice-president, product & eBanking for First Financial Bank, a $6.5 billion-assets community bank headquartered in Cincinnati serving Ohio, Indiana, and Kentucky.  Since joining First Financial Bank in September 2012 Higgins has leveraged 20 years of financial services experience to bring a fresh perspective on the challenges faced by community banks.  Previously Higgins worked for Vantiv Payment Solutions and Fidelity Investments, serving in a variety of roles in business leadership (Operations, Product, and Marketing) and strategic planning. Contact him at brian.higgins@bankatfirst.com.

What do people buy from banks? What do banks actually sell?
(Psst. It’s not your logo or the bank’s official colors)
Success means recruiting, training, promoting your own super-heroes
Knowing customer’s name not good enough anymore

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