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Debt management ability found among users of payday and other short-term credit
Bank rolls out digital workflow/payments app for SMB market
Chris Skinner talks, but bankers don’t buy the change
Legacy systems, organizational culture pose hurdles
Twice as many severe enforcement actions terminated as issued so far in 2018
U.S. regulatory relief should trigger large-bank M&A
 ...without leaving the next generation with a scrambled nest egg
Human element takes time and effort to train
Digital’s wonderful—but not always enough
Deeper understanding will create next-generation commercial relationship managers
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