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Second of series: Departing execs need new missions
From credit reports to Twitter, a major HR challenge
Part 4: Communication means no more jargon
New processes needed to capture ʻbusiness moments'
Main areas include mobility, social media, web analytics, and ecommerce
Deleveraging demands new sales strategies
SNL Report: Credit quality remains a positive, but its benefits could fade
Mobile use adds both urgency and challenges. Will it pass smell test?
New ways sought to service the best lending prospects
But upward trend continues despite shivers
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