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Citi to exit consumer and small business banking in Mexico

Citi to exit consumer and small business banking in Mexico

Decision is part of a wider strategic refresh
Banks Need to Expand Hybrid Banking Options to Survive

Banks Need to Expand Hybrid Banking Options to Survive

COVID-19 has caused significant numbers of people to want to limit social contact in public places for the time being
Capital One comes on top for customer satisfaction for second consecutive year

Capital One comes on top for customer satisfaction for second consecutive year

Virginia-based bank surpassed industry average score, but four US banks fall short
Banking sector growth beats out NBFIs in 2020

Banking sector growth beats out NBFIs in 2020

Breaks 10-year trend as total assets grew to $468 trillion
Bank of England fined by FDIC

Bank of England fined by FDIC

Bank was in violation of Section 5 of the Federal Trade Commission Act
Banks Outpace Credit Unions in Customer Satisfaction Levels

Banks Outpace Credit Unions in Customer Satisfaction Levels

Regional and community banks received high ratings from customers, while national banks, and super-regional banks trailed behind
Banks Could Boost Annual Revenues By $518bn by Adopting Digital-only Players Business Models

Banks Could Boost Annual Revenues By $518bn by Adopting Digital-only Players Business Models

Traditional banks need to reimagine how they create products with a focus on customer intentions, says Accenture senior managing director
Digital Banking Customer Satisfaction Levels Sustained From 2020 Reveals ABA Survey

Digital Banking Customer Satisfaction Levels Sustained From 2020 Reveals ABA Survey

More consumers are turning to mobile devices to make a payment or transfer money compared to 2020
Spending in a Pandemic: A New Look at Changing Consumer Behaviors

Spending in a Pandemic: A New Look at Changing Consumer Behaviors

The COVID-19 pandemic has upended virtually every aspect of life for American consumers
Bank Customers Opt for Mobile Banking over Other Methods

Bank Customers Opt for Mobile Banking over Other Methods

More than half of Generation Z, Millennials and Generation X now use mobile banking apps
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

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