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Community banks enjoy no special safety net to protect them against the growing trend towards digital channels.

Digital is not optional

Community banks must deliver a strong digital. Multi-channel can be a distraction
With a nod to pop music, veteran John Byrne’s blog scans the anti-laundering and anti-terrorism world. John pierces silliness and inconsistency, and strongly believes in private-public partnership.

“Nobody But Me”*

An unacceptable answer to who owns an account
In our breakneck modern pace, we think we have it all figured out. As author Lewis Carroll once said, "The hurrier I go, the behinder I get."

Don’t risk brand on untested ads, products

Competitive rush leads to shortcuts. “Agile” research can help
As Community Reinvestment Act regulatory reform begins to take shape, the Treasury Department appears to be taking a greater role in the process than is typical.

Curtain rises on CRA reform

Treasury involvement could be catalyst to bring regs into 21st century
“Many CEOs have trouble understanding the difference between getting better and transforming the bank,” says Ray Davis, a veteran at reimagining banking.

Ray Davis: “This is not about getting better”

Retired Umpqua exec says industry is under siege—it must transform … or else
Is your bank what your customers want it to be? Almost doesn't count anymore, warns Next Voices blogger Kelsey Neisen.

How do customers really perceive you?

No forgiveness for behind-the-scenes problems beyond your control
Facebook’s Mark Zuckerberg testifies before the House Energy & Commerce Committee on April 11. Author Bob Hedges presents a seven-point action plan.

Can “privacy as a service” work for banks?

Facebook’s data privacy debacle means strategic opportunity for banks
The European Union's General Data Protection Regulation impacts not only how U.S. banks handle data involved in European relationships, but also how their vendors do so.

Is your bank ready for GDPR?

U.S. banks face imminent deadline for European data privacy rules
Speaking on the future of community banking at LendIt Fintech in San Francisco were, l. to r., Trish North, Numerated; Karolina Banna, Pivotus Ventures; and Scott Skorobohaty, Laurel Road.

Reinventing community banking

Trio of players on keeping the best as digital moves in
Wells Fargo is the only bank thus far to sign on for Apple's new consumer-to-business texting service.

Talking about Wells’ Apple chat debut

Exec explains how the bank—only one in launch group—uses messaging service
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