Making Sense of it All - Banking Exchange

Securing data is really, really hard

In case you ever become sanguine about your bank's technical expertise in combating identity theft, fraud, cyberattacks, and other forms of information security concerns, one need only check out the…

CFOs starting to adopt technological approaches to corporate strategy

It's a good sign for the economy that chief financial officers in general are shifting gears from coping with new regulatory and risk pressures, to thinking about business expansion and…

Bank BYOD is here to stay: Deal with it

The consumerization of gadgets in the workplace, commonly called "bring your own device," or BYOD, like it or not, is here to stay even in the banking industry.

CRM: It's a tool, not a magic lamp

Customer relationship management, and its cousin customer experience management, are not new. Back when in-person transactions dominated the average customer experience, banks spent fortunes on ornate marble lobbies, columned fortresses…

What's new? Really. What's new in your bank?

For some reason, the topic of innovation as a business practice popped up several times this past week.

All things mobile

Often when they are discussed, mobile banking and mobile payments exist independent of each other, as if they are developing in their own silos and are seemingly unrelated in all…

It's a war out there

Shields are down! Hull breach imminent! Take evasive action!

Some things not only change, but go away

In the banking industry there's a distinct sense that nothing ever goes away.

In-memory computing The next step for Analytics

Slowly but surely the term "in-memory computing" is entering the consciousness of bank CIOs, CEOs, and boards.

Whither wallets?

For a while it seemed like all the hoopla over digital wallets had died down, and no wonder-most people scratched their heads over how to make money out of them.…