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How to measure digital effectiveness?

How to measure digital effectiveness?

Most bank execs scratch their heads
Chip cards take too long

Chip cards take too long

Consumers begrudge 7-10 seconds taken, versus 2-3 seconds for swiped cards
Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Making room for CISOs

Consolidated info security drives rethinking of hierarchy
“Requisite response” and exam aftermath

“Requisite response” and exam aftermath

How well you handle exam findings initially may determine how hard you get slapped—if at all
Stock analysts size up fintech

Stock analysts size up fintech

KBW report cuts through the hype and predicts what the future looks like for banks
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. Each week in his blog he strives to fix that.

Budget time: Looking in the right places?

Has your bank got budgets and planning by the right end?
Frame from BBVA Wallet video showing customer pleased by real-time rewards “money in the moment” experience at point of sale.

BBVA Compass offers real-time rewards

New mobile wallet feature allows redemption during purchase
Get it right, quick, and digital

Get it right, quick, and digital

That’s how to serve millennials, surveys say
Watch that coffeemaker!

Watch that coffeemaker!

IoT connectivity’s brewing cyber security threats
Will online opening secure millennials?

Will online opening secure millennials?

Looking at assumption that opening accounts via web will lock in tomorrow’s customer today
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