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Artificial Intelligence

Fintech firms: Big got smaller, smaller bigger

Fintech firms: Big got smaller, smaller bigger

Financial firms preferring software to hardware
ATM makers expanding

ATM makers expanding

Asian vendors pose fresh competition
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Do you ask vendors the right questions?

Time, care, attention all contribute to better vendor experience
Avoid digital, lose corporate customers

Avoid digital, lose corporate customers

Companies prefer digitized financial services
It began with virtual currencies like Bitcoin, but the blockchain could go far beyond its roots. Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Blockchain: Next big thing?

Judging from interest at Sibos—could be
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Are you paying too much?

4 key questions to ask about your vendor’s offerings
Voice biometrics can increase customer satisfaction, lower call-handling times, and reduce fraud. It’s about who you are, not what you know.

Voice biometrics sounds like better idea



Using voice-based ID out-shouts PINs and passwords
Digital Banking author Chris Skinner believes bankers must rethink the role of banks going into the future. No long can they be front, middle, and back office, he told attendees at BAI's Retail Delivery Systems conference

Chris Skinner: Digital banking’s inevitable

BAI Retail Delivery coverage: Mobile and blockchain are transforming the financial infrastructure
5 big data best practices

5 big data best practices

Use analytics for sake of sound decisions, not fancy analytics
Customer centricity rules

Customer centricity rules

Even where budgets otherwise stagnate, companies spend on this. But employees need training to optimize tech efforts
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