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Artificial Intelligence

Increasingly sophisticated machines remain key touch point with customers
Devices would supplement, replace desktops
Broadband speed—10 mbps is minimum—short wait time, quick resolution keys
More banks going beyond compliance, but tech not up to task yet
Seeks to advance acceptance, best practices
If bad tech holds you back, ditch it
It’s not amount, it’s in its management
Risk mitigation, transaction speed main features
Bank’s tailored innovation helped big mall improve customer experience
Digital business emerges as leading force
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