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Artificial Intelligence

Is that a banking app being used, or something being offered by a fintech player that uses banking rails?

6 features every bank app should have

Millennials want them, so you’d better know what they are
Vendor evaluation should be seen as an ongoing safety check for banks.

Data breaches good reminders of vendor risks

Much about your bank goes through third-party partners’ hands
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

Peer networking: Can you afford not to be involved?

Often it helps to meet with fellow users out of the corporate environment
The best of partnerships must be monitored to be sure that everything works as planned. The bank and its fintech partner shouldn't be blindsided by ticklish issues.

Making innovation partnerships work

4 steps to keeping a partnership on track
A federal judge says a decision on the key question of whether OCC is empowered to issue fintech charters cannot be addressed yet.

Not “ripe,” says judge dismissing N.Y. fintech charter challenge

Lack of final rules and no actual charters granted tip scale
Sometimes taking money out can actually result in savings.

One small voice for cash in digital world

Volunteer program seeks to boost cash withdrawals as budgeting tool
Deloitte's Jim Eckenrode says bankers need to balance cool new technologies with efficiencies in order to produce excellent customer experiences.

Faster than a speeding hype?

Think less about digital transformation, and more about transformation overall
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Just over the tech horizon

What’s new now will be old in a few months—and new things will be new
Genpact's Raja Bose sees acceptance of artificial intelligence in banking moving gradually, like many other forms of new bank tech.

AI acceptance by consumers is work in progress

Privacy a concern, preference for people, and not always aware of what’s already here
Bitcoin grabs the headlines, but the blockchain technology behind it could have significant impact on the foreign exchange business.

How blockchain technology could change FX

An improved KYC process is just the beginning
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