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Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

Can your bank fix a “flat tire” itself?

Customers expect availability. Can you deliver?
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Tech terms in brave new world

Today and tomorrow’s human-machine interfaces require new ways to talk about them
With a nod to pop music, veteran John Byrne’s blog scans the anti-laundering and anti-terrorism world. John pierces silliness and inconsistency, and strongly believes in private-public partnership.

“Days Of Future Passed”*

The AML List 2018
Editor & Publisher William Streeter brings his longtime magazine column favorite, "Like It Or Not," to our blog lineup. Read Bill's periodic looks at what's going on in American finance.

“Sticky” for the right reasons

“Hassle” makes a lousy long-term marketing plan
In an age when the emphasis is on agility, Aite estimates that at least half of banks still service small business customers from consumer banking platforms.

Big potential in small business ACH

Study points to need for banks to upgrade capabilities
The meaning of "pay by phone" has changed significantly in a couple of decades.

Brother, can you spare your app?

Retailer-branded mobile wallets like Starbucks’ may be payments wakeup
America's going to be shopping for a lot on credit in 2018, and trends appear strong.

Consumer credit to stay strong even as rates rise

Credit usage may cross category lines more frequently
11 questions about RTP

11 questions about RTP

New Real Time Payment system is operational. Here are some details
Is that a banking app being used, or something being offered by a fintech player that uses banking rails?

6 features every bank app should have

Millennials want them, so you’d better know what they are
The best of partnerships must be monitored to be sure that everything works as planned. The bank and its fintech partner shouldn't be blindsided by ticklish issues.

Making innovation partnerships work

4 steps to keeping a partnership on track
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