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What do cardiac surgery and "complex" IT tasks have in common? Unlike "simple" and "complicated" tasks, complex tasks can lead to real failure.

Complexity (and risk) hides in tech projects

Learn how to spot IT “complexity”—and why you must
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

From bank numbers guy to bank’s numbers guy

Veteran KBW analyst Jefferson Harralson makes big change, becomes CFO of United Community
Part 2 of a series: Is U.S. banking falling behind in the long-run because of the separation of banking and commerce? Banking Exchange editors explore this and other trends in the fintech revolution with Chris Skinner, fintech blogger and creator of the Financial Services Club in Europe and the U.K.

Is the world lapping U.S. financial innovation?

Chris Skinner: U.K., China, and other countries disrupt structure by policy. U.S. favors traditional boundaries
Tension between the two parts of the American dual-banking system came to a head again with the CSBS lawsuit resisting the Comptroller's fintech charter proposal.

State regulators sue OCC over fintech charter

CSBS files federal action to halt proposed new bank type
Part 1 of a series: Banking Exchange editors talk to fintech expert Chris Skinner about change in the financial services business; the need for clean data to realize the promise of new technology in banking; and why geography still matters in banking progress.

Chris Skinner and the “No Fear Zone”

Don’t fear AI, robotics, or a digital future, says fintech observer
Vendors boost real-time payments at The Clearing House

Vendors boost real-time payments at The Clearing House

Flurry of announcements to usher in connections to coming real-time payments platform
Banks generate huge pools of data and that will only increase as digital banking becomes the norm. The question is how to best harness all that information to best serve customers.

Analytical eye brings greater customer insight

New approaches open opportunities for data-driven marketing, compliance, and fraud mitigation
Tech issues have become mainstream issues for bank investors, so leaders cover them in some depth in annual messages.

Bank chiefs talk tech to investors

Customer satisfaction remains main goal of technological disruption
Express Banking welcomes new customers into Fifth Third with a real banking relationship.

Fifth Third’s low-cost winner

Serving unbanked and underbanked people is express purpose of Express Banking
What to do while awaiting reg relief

What to do while awaiting reg relief

Building an enterprise risk management program designed for community banking can cut costs and regulatory risks
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