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This is the second in a series of reports from Future Forces In Banking 2018. The study is a collaboration between CS Consulting Group, CenterState Bank, and Banking Exchange.

More tech—and more branches?

Community banks slow to decrease “face time,” but boost tech spend even so
Imagine an app that means no more worrying about cash for the sitter after a late evening out—and tipping as easy as on a ride-share service.

Building “Babysitters’ Bank”

Creating the institution calls for more agility than being a sitter
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Bank M&A to remain elevated in 2018

Will under $200 million banks disappear?
Who is pulling the strings controlling that company? Financial institutions will face requirements in this area beginning this May.

In search of the “Puppet Master”

Understanding and implementing FinCEN’s customer due diligence rule
If your bank doesn't go after root causes, regulators may oblige. The fault may ultimately lie in your bank's compliance management system.

“Why?” is the spade of root cause analysis

Obvious causes aren’t always the answer. You have to dig
Maintaining tech parity with other banks can no longer be seen as an option for those community banks that want to remain independent and successful, says StoneCastle's Joshua Siegel.

Get “smart” or you’re dead

Community banks have no choice but to embrace mobile, video, and beyond, says noted bank investor
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Great digital customer experience key to success

Top observers say future depends on tech innovation
A new generation will take financial services into the future. In the "Next Voices" blog a rotating group of bloggers of the younger generation will share what they are learning and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

Looking at cryptocurrencies’ dark side

Bitcoin and other “coin” can be used for laundering
Banking expert Jeff Gerrish thinks it's best when community bank board members put some personal funds into bank ownership.

Should board members have “skin in the game”?

Aligning shareholders' interests with directors’ interest
Editor & Publisher William Streeter brings his longtime magazine column favorite, "Like It Or Not," to our blog lineup. Read Bill's periodic looks at what's going on in American finance and business in general.

Lessons from the fast lane

Sometimes short messages can inspire, not enrage
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