Not only does technology provide a better customer experience, but it is proven to create a more efficient and less risky lending process from beginning to end
Banks and credit unions need to be able to identify which of the loans in their portfolios are at risk of default, so that they can proactively address that risk
Your customers are already asking ChatGPT, Claude, and other AI assistants where to open an account, how to move money, and which lender to trust. Here's the question: "Is your institution part of their conversation, or is a fintech or another brand answering for you?"