Not only does technology provide a better customer experience, but it is proven to create a more efficient and less risky lending process from beginning to end
Banks and credit unions need to be able to identify which of the loans in their portfolios are at risk of default, so that they can proactively address that risk
Remote channels have become the primary method to apply for new accounts, insurance policies, loans, and to get financial advice. But, research shows that consumers turn to channels where they can receive human help and assistance for complex financial activities.
How can organizations deliver a personal touch in a remote, non-face-to-face world? What tools do advisors and agents need to drive digital customer engagement – virtually?
Download this ebook to learn how to recreate the power of the face-to-face meeting in your to end-to-end digital processes.
