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Mobile - Banking Exchange
Consumer remote capture seen as most risky
Managing retail RDC risk requires a whole new set of tools
Smartphone users worldwide seek more mobile banking services
Account balances and security alerts are the most requested features
Mobile billpay doubled in 2013, driven by Gen Y acceptance
One in four tablet owners use the device to pay bills
P2P and gift cards compete as consumers embrace e-gifting
New P2P services from banks that can be used for gifts may begin to cut into gift card volume
Will 2014 be year niche payments take hold?
Analyst suggests banks partner with local retailers to set up dedicated payment applications
As wallet interest rises, consumers go with players they know
PayPal, Amazon now top consumers’ list for trusted digital wallet
Branch convenience key when choosing banks
Friends’ recommendations also important, while online, mobile services lag in decision-making, survey says
Websites that adapt on the fly
“Responsive web design” meets customers wherever they want to be
Will smart devices become "geniuses"?
Apps, cloud, and expectations to make smart phones "smarter than you"
Ongoing, "fit-to-win" mobile strategy needed to succeed
Success requires a marathon mindset
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