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Payments

Emerging payments concern bank execs

Emerging payments concern bank execs

Shifting technology, nonbank competition, consumer preferences, regulatory uncertainty all are factors
Will smart devices become "geniuses"?

Will smart devices become "geniuses"?

Apps, cloud, and expectations to make smart phones "smarter than you"
Mobile POS spreads to large retailers, demanding new strategies

Mobile POS spreads to large retailers, demanding new strategies

Younger customers seen using devices farther and wider
Whither EMV? Who knows? Who cares?

Whither EMV? Who knows? Who cares?

The U.S. migration to EMV depends on merchant adoption, customer interest
Mobile transaction interest still lags, despite firsthand exposure

Mobile transaction interest still lags, despite firsthand exposure

Security concerns, lack of a compelling reason seen blocking acceptance
Most prepaid debit card users pay less than $7.50 monthly

Most prepaid debit card users pay less than $7.50 monthly

Cost is lower that basic checking account fee
Paying bills on mobile devices is poised for rapid growth

Paying bills on mobile devices is poised for rapid growth

Already, 12.5 million Americans use mobile bill pay
Online/mobile could put a third of banks’ market share up for grabs

Online/mobile could put a third of banks’ market share up for grabs

Survey shows 50% increase in mobile banking; double- and triple-digit growth in online sales
Banks should upgrade mobile alerts to two-way interactions

Banks should upgrade mobile alerts to two-way interactions

Push notifications not only provide alerts but offer immediate options to take responsive actions
Mobility and convenience key to engaging customers in real-time payments

Mobility and convenience key to engaging customers in real-time payments

Customers prefer to deal with their banks but will go elsewhere if not satisfied
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