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Steve Cocheo

Handling consumer complaints in the age of CFPB, UDAAP, and Twitter

The key to fair lending is treating similarly situated people similarly. Easier said than done      

Half the battle: successfully tackling the human element

Should more banks separate the jobs of chairman and CEO? Corporate governance wish lists meet multiple realities

These bank leaders no longer think of themselves as “women bankers,” a sign of changed times. Yet challenges remain—work/home balance and compensation among them 

The good news: Community banks hold $324 billion in equity capital. The bad news: They need $90 billion more.

New regs promote "credible challenge" and multi-level accountability

ABA phone briefing sets up management/board deliberations

Revenue analysis will help Chemung Financial dig out more than a million—and it won’t be just a one-time find   

Your first reaction upon reading the provocative headline above, may well be: “First, kill all the consultants.” But since you’ve read this far, you ought to continue. It will be worth your while.

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