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Banks and the Digital Customers Post-COVID

Banks and the Digital Customers Post-COVID

Very few 2020 plans survived the onset of the COVID-19 pandemic in the banking industry
Small Businesses Switching Banks After PPP Disappointment, Survey Finds

Small Businesses Switching Banks After PPP Disappointment, Survey Finds

Larger banks could lose out as companies reassess their banking partners post-pandemic, according to research
The Banking Apps Leading the Digital Race

The Banking Apps Leading the Digital Race

As the pandemic’s impact has reshaped how customers interact with their banks, a JD Power survey sheds light on the best performers
First Bank Turns to Gamification to Aid Financial Literacy

First Bank Turns to Gamification to Aid Financial Literacy

First Bank has teamed up with HT Mobile Apps to offer two smartphone apps aimed at improving the financial literacy of its customers
Winning the Race to Provide Enhanced and Connected Banking

Winning the Race to Provide Enhanced and Connected Banking

Facing unyielding competition from new players, banks are on a quest to optimize customer profitability
NY Minority Bank Partners with Fintech for Credit, Education App

NY Minority Bank Partners with Fintech for Credit, Education App

Ponce Bank has entered into a partnership with Grain Technology to use its AI-powered credit tools
USDA to Provide $1bn in Rural Business Support

USDA to Provide $1bn in Rural Business Support

Agriculture sector support comes through the same CARES Act legislation as the Paycheck Protection Program
Santander Pays $550m to Settle Loan Dispute

Santander Pays $550m to Settle Loan Dispute

The bank’s consumer lending arm has agreed on a settlement with 33 states and the District of Columbia over legacy car loan practices
How COVID-19 Is Infecting the Payment Fraud Landscape

How COVID-19 Is Infecting the Payment Fraud Landscape

Fraudsters have significantly expanded phishing campaigns to include COVID-19 messaging
How to Commit Stimulus Fraud

How to Commit Stimulus Fraud

Officials have dumped an enormous amount of money into the economy in a matter of weeks. That means the environment is ripe for fraud.
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