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Keeping reverse mortgages in compliance

Keeping reverse mortgages in compliance

Communication key, as CFPB attention raises stakes for often-misunderstood loans
Get the customer, get the business

Get the customer, get the business

Millennials leading banking disruption
Online search changes how customers choose banks

Online search changes how customers choose banks

Customers gravitate to sites that answer their questions quickly
"I want to spy on my kids by getting into their text messages and phone calls. Can you help?" Just a sample of the wacko requests tech help desk operators receive, according to a Robert Half Technology survey.

Tales from the tech help desk

CIOs recount some of the strangest requests
Many companies won’t meet EMV deadline

Many companies won’t meet EMV deadline

4 in 10 not ready, while chip-and-PIN seen superior to chip-and-sign
Ding! Bank text message use still growing

Ding! Bank text message use still growing

Financial institutions find SMS to be secure and scaleable
Banks’ digital tech savvy rated high, but …

Banks’ digital tech savvy rated high, but …

… banks fall short in pricing and relationships, consumer survey shows
FDIC: Use tech to bring bank to disabled

FDIC: Use tech to bring bank to disabled

Cites mobile banking, direct deposit, prepaid cards
Passwords becoming passé

Passwords becoming passé

Usernames too, as most folks open to digital alternatives
Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Is “Big Text” next big thing?

Text analytics can reveal even more about customers
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

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