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Customers - Banking Exchange
Disillusioned with financial services, study says
Not time, literally, but sense of time, says survey
An airline, believe it or not, points the way
30% of tablet owners prefer the device to contact banks
Distinct shift seen from physical to digital formats
Timing of rate rise more on savers’ minds
Customer experience trumps all—if done right
‘Remarketing’ works better than mass mailings
SNL Report: Bankers await verdict of a higher rate environment
Personal, face-to-face relationships still matter
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WEBINAR:
Your Deposits Are Going Digital

Thursday, October 8, 2026 1:00 pm – 2:00 pm ET

What community and regional banks need to understand about tokenized deposits, stablecoins, and the regulatory framework taking shape right now.

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Dana Weinstein
Dana Weinstein,
Head of Product at Tesser

Dana Weinstein is Head of Product at Tesser, bringing eight years of experience building payments products across US domestic and cross-border rails.

She launched Visa Direct Payouts, architecting a payout capability that now reaches 11 billion endpoints across cards, accounts, and digital wallets...