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Bank of America Hires 1,700 in Consumer Division to Service Customer Requests

Bank of America Hires 1,700 in Consumer Division to Service Customer Requests

The bank is also paying bonuses to “front line” workers in call centers of $200 per pay period
Breaking Down Square’s Latest Challenge to Traditional Banks

Breaking Down Square’s Latest Challenge to Traditional Banks

Square announced last week that the FDIC has approved its application of its banking subsidiary Square Financial Services
5 Ways to Overcome Lending Inefficiencies to Prepare for Economic Uncertainty

5 Ways to Overcome Lending Inefficiencies to Prepare for Economic Uncertainty

The coronavirus has sent shockwaves through the markets around the globe
US Banks ‘Stable’ as COVID-19 Crisis Unfolds

US Banks ‘Stable’ as COVID-19 Crisis Unfolds

Credit rating agency KBRA is confident of capital positions but warns on banks exposed to hospitality, agriculture and energy
Former PayPal CEO Launches Digital Bank Targeting Middle-Class America

Former PayPal CEO Launches Digital Bank Targeting Middle-Class America

Bill Harris to chair One alongside CEO Brian Hamilton; launch slated for summer 2020 after successful funding round
Banks Donate Millions to Support Communities Through Pandemic

Banks Donate Millions to Support Communities Through Pandemic

Bank of America, Truist, Webster, Associated Bank and Mutual of Omaha are among those pledging to charities and community support funds
Banks Implement Remote Working in Response to COVID-19

Banks Implement Remote Working in Response to COVID-19

Mutual of Omaha takes measures to protect staff after virus case, while other banks announce remote working action
Fee Pressure to Cost banks 5% of Revenue, Study Warns

Fee Pressure to Cost banks 5% of Revenue, Study Warns

Accenture analysis urges banks to adopt new technology to replace revenues lost from competitive and regulatory pressure
How Banks Are Helping Customers Through Pandemic

How Banks Are Helping Customers Through Pandemic

National and community banks are taking measures to ease the financial difficulties posed by lockdowns and closures
Expert Comments on the Importance of Mobile Payments Applications, and Also the Cyberrisk

Expert Comments on the Importance of Mobile Payments Applications, and Also the Cyberrisk

Not only are mobile payments more efficient, a cashless society can be healthier
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

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