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Fine-tuning Digital for Relationship Banks

Fine-tuning Digital for Relationship Banks

The digital engine for a business bank that leads with a personal relationship focus requires a different mindset
Wells Fargo Fined $250M for ‘Unacceptable’ Failings on Lending

Wells Fargo Fined $250M for ‘Unacceptable’ Failings on Lending

US regulator assesses $250 million penalty and places restriction on bank’s future activities
Data Evolution: Harnessing Intelligent Data to Improve the Customer Experience & Uncover Growth Opportunities

Data Evolution: Harnessing Intelligent Data to Improve the Customer Experience & Uncover Growth Opportunities

It’s undeniable that the pace of digital transformation has accelerated
3 Ways Savvy Bank Leaders Are Competing on Digital Experience

3 Ways Savvy Bank Leaders Are Competing on Digital Experience

Accelerating digital capabilities in order to win, serve, expand, and retain customer relationships has become priority #1
Bank of America: Client Interaction Now Mostly Digital

Bank of America: Client Interaction Now Mostly Digital

Approximately 85% of deposit transactions are made via digital or automated channels including the bank’s app
Customers Want Human-Digital Service Balance, Survey Says

Customers Want Human-Digital Service Balance, Survey Says

Traditional banking products are “out”, according to tech company Temenos
Banking Exchange Invites Experts to Discuss Why A Hybrid Model is the Future of the Branch

Banking Exchange Invites Experts to Discuss Why A Hybrid Model is the Future of the Branch

On Thursday August 5 at 2 PM Eastern Time Banking Exchange will lead a webinar discussion on why a hybrid model is the future of the bank branch
The Future of Retail Banking—Are Your Frontline Employees Ready?

The Future of Retail Banking—Are Your Frontline Employees Ready?

At the end of the day, consumer behaviors drive the biggest change
Banks Face PPP Investigations, Lawyers Warn

Banks Face PPP Investigations, Lawyers Warn

Several banks including JP Morgan and Bank of America have already come under scrutiny
Big Banks Outperform Regions in Mobile Apps, Says Survey

Big Banks Outperform Regions in Mobile Apps, Says Survey

Bank of America ranks highest in banking mobile app satisfaction, reports JD Power
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

This Executive Interview is brought to you by:
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