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Digital services remain impressive, but using technology to better serve customers and to find new clients is exciting.

Using digital science to apply the human element

At Seacoast Bank, small can be beautiful when data drives growth
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Grab capital "while sun's out," with caution

Early optimism may be giving way to realistic assessment of challenges
EQ Bank offers customers a growing menu of services and functionalities.

EQ Bank: Partnership, perseverance, and perspiration

How branchless bank up north went digital, busting projections
Location data from smart devices will increasingly enhance the trove of data financial services firms can already tap. The challenge remains not so much netting the data, but making it useful on a timely basis.

Big challenges in big data

Making more of floodtide of data requires both tech and human improvement
How to keep a $112 million-assets institution current in a period of major evolution.

Fourth-generation community bank believer

Future will be different, but for Leslie Andersen, it’s still promising—if you adapt
Sorting out rate rise impact on customers

Sorting out rate rise impact on customers

Using data in your bank can help pinpoint borrowers with most potential
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Everybody loves mobile but neglects safety

Depressing research proves over and over, folks fail to protect themselves
Time to change a bulb or two in the boardroom? Jeff Gerrish has suggestions on all facets of the succession process.

Time for boardroom change?

Recruitment’s fun. “Decruitment” not so much
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Any end to ethical lapses?

Bad press reflects, ultimately, on every bank. Accountability is the best solution
U.S. Bank executive doesn't think a digital-only bank can scale, hence the company's emphasis on meeting the customer's needs on whichever platform or combination thereof they desire.

U.S. Bank: Digital as part of omnichannel strategy

While backing Zelle, Gareth Gaston also likes branches
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Dana Weinstein,
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Dana Weinstein is Head of Product at Tesser, bringing eight years of experience building payments products across US domestic and cross-border rails.

She launched Visa Direct Payouts, architecting a payout capability that now reaches 11 billion endpoints across cards, accounts, and digital wallets...