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Artificial Intelligence

Part 2 of a series: A far cry from science fiction androids and industrial robots used for manufacturing, robotic process automation nevertheless will play a part in banking’s makeover.

Robotics: Antidote to “cube farms”?

AI Series: Robotic process automation doing routine, repetitive banking tasks offers benefits in efficiency, cost reduction, customer satisfaction
Part 3 of a series: What you need to know about machine learning.

Machine learning takes the fast track

AI Series: Subset of AI already making inroads in fraud detection, marketing, and improved customer relationships
Consultants at Promontory Financial have been teaching IBM Watson, the supercomputer, in bank compliance responsibilities.

IBM Watson takes on compliance

Imagine compliance without straining your eyes, brain, patience, or marriage
When someone's your partner, there are some things you should be able to expect. If those things aren't happening, you don't really have a partnership.

10 questions to weigh your vendor relationships

Is your vendor truly a “partner”?
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

What does “being online” really mean?

Living in “alternate internet universe” is not luxury that community banks have
The implications of how a consumer links a financial app to their bank may be transparent to them, but have a bearing on financial services competition.

Mobile apps, connectivity, and banking’s future

Fed governor lays out impact of APIs, screen scraping, and related issues
Do you have a tech project headed for disaster? Anna Murray, the "Tech Sherpa," regularly presents real-world suggestions on how to solve technology conundrums.

5 ways not to save failing tech projects

Here are “don’ts” to know before the rescue begins
Tech Viewpoint: Should banks open their virtual doors to third-party applications?

Open APIs: Good move for your bank?

Ultimately, they are another argument for partnership
The veritable growing bounty of data available to marketers will be coming under restrictions in Europe. U.S. institutions doing business with Europeans will be affected by these rules. But all American banks must consider the European framework, as data usage here comes under increasing examination.

Will EU’s new data reg hit your bank?

New wrinkle would pull in American banks that serve European residents
Part 3 of a series: What can a set of “laws” created by a science fiction author who began writing in the late 1930s have to do with banking’s future? This was part of a wide-ranging discussion Banking Exchange editors had with financial futurist Chris Skinner.

Of relationships human and bot

Could it be that the best is yet to come? asks Chris Skinner
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