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What’s next after the Panama Papers?

What’s next after the Panama Papers?

Banks must tighten up systems, build new connections
Is it “Sam,” “Sammy,” or “Samantha”?

Is it “Sam,” “Sammy,” or “Samantha”?

Or is it “Smmy”? When even a simple typo blocks good tracking, it’s time to consider GUIDs
There¹s a good deal of loyalty to the parental institution, but it had better be reciprocated with lots of technology.

Where do bankers' children bank?

Kids don’t always keep it all in the family
When your bank acquires another you'll find large depositors who you won't want to lose. A fair way to keep their business without overpaying is the "limited edition savings account."

Improving acquired high-cost deposits

How to reduce merger pains that result from rate changes and deposit attrition
5 recruitment and retention tips

5 recruitment and retention tips

As retirement shrinks pool of excellence, community banks must focus
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. Each week in his blog he strives to fix that.

How would your emails look in court?

A banker/expert witness advises on not digging your own grave
Radius Bank turns the internet into a strong deposit-generating machine. This effort takes care in the age of cyberfraud, but it's part of a new wrinkle on the nearly branchless bank.

Radius Bank stakes out the web

Google Analytics helps reborn savings bank raise deposits
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Hang on—Big Tech is remaking banking

Think the business has changed? Just wait!
Realizing that 4 in 10 customers don't visit its branches anymore, Orrstown Bank adopted a data-based strategy.

Building relationships on analytics

Orrstown Bank uses data as substitute for knowledge built via branch visits
“Give me all of it—or I’ll leave”

“Give me all of it—or I’ll leave”

Customers want robo-advice, human help, and added value. Alternative: bye-bye
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