Brian Higgins is first vice-president–digital, payments & innovation for First Financial Bank, a $8.7 billion-assets community bank headquartered in Cincinnati serving Ohio, Indiana, and Kentucky. He is a frequent contributor to www.bankingexchange.com. Since joining First Financial Bank in September 2012 Higgins has leveraged 20 years of financial services experience to bring a fresh perspective on the challenges faced by community banks. Previously Higgins worked for Vantiv Payment Solutions and Fidelity Investments, serving in a variety of roles in business leadership (Operations, Product, and Marketing) and strategic planning. Contact him at [email protected]
To satisfy consumers’ growing use of digital everything, your bank must move beyond paper statements and embrace next generation digital. Join this free webinar to understand how your bank can provide meaningful conversations and the best possible customer experience by crafting personalized communications that are well designed, error-free, and device agnostic—while delivering timely, engaging, and informative documents.