Mississippi-headquartered BancorpSouth Bank has joined the growing number of banks calling on external consultancies to assist with its handing of current expected credit loss (CECL) rules
Your customers are already asking ChatGPT, Claude, and other AI assistants where to open an account, how to move money, and which lender to trust. Here's the question: "Is your institution part of their conversation, or is a fintech or another brand answering for you?"