Plus: HSBC USA appoints a new head of wealth, and Bank 34 co-CEO Jill Gutierrez retires

The $504 billion banking giant will raise the proportion of its non-white senior leadership and improve pay equity

Plus: New York-based community banks to combine; Virginia’s Blue Ridge and Bay Banks plan merger

CEO Brian Mauntel has resigned from his position, Heartland Bank announced this week

Plus, Sterling National Bank has rolled out an artificial intelligence-driven “digital colleague” for its online offering

This week’s top moves include new C-suite roles at NY-based Metropolitan and a new CEO at FHLBank Chicago

They’re enabling exciting new business initiatives that will help them increase revenue, enhance customer service quality and streamline service delivery

Fraudsters are taking advantage of this time to target vulnerable populations and companies

Increase in productivity from remote work, bank onboarding applications, insurance claims, trade processing and capital markets payment related work

The New York-based bank will close six branches and merge them into other existing premises after a multi-year fall in in-person visits