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It’s showtime for social media for banks. The numbers are staggering and bank involvement is growing. A key piece of advice from the experienced: People engage in social media to address a fundamental human need—to matter. So be genuine and talk to people online.

6 ways to sharpen social media skills

Social’s here to stay. Fitting it into your bank’s strategy requires a measured approach
Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Digital drivers for banks

Channelization, millennials, profits—Oh my!
Wells sold retail customer The Grove on a mobile app feature that allowed shoppers to "sign up" for Santa. Instead of waiting on line, they could shop—an "innovation as a service" win-win-win.

Wells expands the value chain

Bank’s tailored innovation helped big mall improve customer experience
Tech-hype: what’s up, down, and trending

Tech-hype: what’s up, down, and trending

Digital business emerges as leading force
Data’s rising value boosts CDO position

Data’s rising value boosts CDO position

Thirst for clean, useful data drives desire for better oversight
Emails for disaster victims likely bogus

Emails for disaster victims likely bogus

And Nigerian scam morphs from prince to president
Good auto loan trends keep rolling

Good auto loan trends keep rolling

Millennials’ share of car credit pie keeps growing
Keeping reverse mortgages in compliance

Keeping reverse mortgages in compliance

Communication key, as CFPB attention raises stakes for often-misunderstood loans
SNL Financial is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the subscriber side of SNL Financial's website.

Lending favors western community banks

SNL Report: Overall, banks in Western region generate strongest loan growth
Do you still not use the “UBPR”?

Do you still not use the “UBPR”?

Don’t miss the most trusted source of bank performance information
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