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Paul Schaus

Paul Schaus

Paul Schaus is CEO & President at CCG Catalyst. Follow CCG Catalyst on Twitter and LinkedIn.

CCG Catalyst's Paul Schaus argues that there are more ways to monetize P2P payments than fees.

How to make P2P payments pay for banks

Hint: It’s not about traditional fee income
Omnichannel banking ranges further than many institutions' execution of the concept.

Are you really doing omnichannel?

Omnichannel is deeper than a seamless user experience
On several fronts 2018 will be the year more banks step further into new tech frontiers such as artificial intelligence.

3 key tech trends to watch

2018 promises progress on AI, chatbots, and blockchain
Reality lurks behind the hype about artificial intelligence. However, for this to work for your bank, you've got to put your finger on some basics, beginning with strategy, not AI technology.

AI-driven banks must start with fundamentals

Making artificial intelligence practical hinges on strategy and clean data
Chatbots create new fraudster bait

Chatbots create new fraudster bait

As customers flock to new tech, banks must anticipate fraudsters will follow
If customers picked up through M&A don't feel like they are in good hands, they'll walk, sooner or later.

After acquisition, it’s all about customers

What you don’t know about customer behaviors can hurt you
Multilayer biometrics to be next-generation authentication

Multilayer biometrics to be next-generation authentication

Passwords definitely out, future security requires more than one physical checkpoint due to imperfections
Each swipe on those little plastic Square devices does more than make a payment. They build data sets that Square can use to build appeal to the small business lending market.

Are you watching the right fintech players?

E-commerce growth and decline of cash may usher in new small business lending competition
Timing’s great for fintech partnership

Timing’s great for fintech partnership

Lull in venture capital investment volume creates limited-time opportunity for banks of all sizes
It’s taps for your mobile apps

It’s taps for your mobile apps

3 key picks can make your bank’s mobile solution the one customers repeatedly tap for service
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