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Digital Banking Customer Satisfaction Levels Sustained From 2020 Reveals ABA Survey

Digital Banking Customer Satisfaction Levels Sustained From 2020 Reveals ABA Survey

More consumers are turning to mobile devices to make a payment or transfer money compared to 2020
Spending in a Pandemic: A New Look at Changing Consumer Behaviors

Spending in a Pandemic: A New Look at Changing Consumer Behaviors

The COVID-19 pandemic has upended virtually every aspect of life for American consumers
Banks Must Embrace Next Generation of Payments to Stay in the Race says Capgemini

Banks Must Embrace Next Generation of Payments to Stay in the Race says Capgemini

Demand for digital payments skyrocket following the pandemic and growing digital appetite from customers
Credit Card Issuers Struggle to Meet Evolving Customer Expectations

Credit Card Issuers Struggle to Meet Evolving Customer Expectations

Study finds that midsize credit card issuers report greater drop in customer satisfaction levels compared to national counterparts
Commercial Card Growth in a Post COVID-19 Environment Outline

Commercial Card Growth in a Post COVID-19 Environment Outline

As the economy recovers we are seeing an emergence of the usage of commercial cards by businesses
Banks Look to Digitize Customer Onboarding

Banks Look to Digitize Customer Onboarding

Bringing in new customers is increasingly happening online rather than in person
Banking Tech: This Time It’s Personal

Banking Tech: This Time It’s Personal

US Bank and Huntington have developed new personalized digital services for individual customers
More Bank-Fintech Partnerships Emerge as Groups Embrace Digital

More Bank-Fintech Partnerships Emerge as Groups Embrace Digital

Customers Bank, Capital Bank and Community 1st Credit Union among the latest to embrace financial technology
Payment Fraud Fears Grow During Pandemic

Payment Fraud Fears Grow During Pandemic

More than half of consumers have become more concerned about fraud since Covid-19
Contactless Payments Catching On In America

Contactless Payments Catching On In America

Coronavirus worries have helped boost the case for contactless card payments
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