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The Avidia Smarties are employee brand ambassadors for Massachusetts’ Avidia Bank. They receive special training to keep things in compliance online while promoting the brand in social media and in person.

Creating a “brand ambassador” program

Massachusetts’ Avidia Bank “gets social” in multiple ways to sell itself to public
Grill TRID compliance, or get burned

Grill TRID compliance, or get burned

Protect your bank with this TRID post-implementation checklist
Why cancelled M&A can be good

Why cancelled M&A can be good

Deals not done after all may have less-than-obvious reasons
SNL Financial is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the subscriber side of SNL Financial's website.

Superregionals' revenues rise

SNL Report: Fifth Third and First Republic lead the group
“Mobile gasoline” takes new meaning

“Mobile gasoline” takes new meaning

Pay at the pump with your smart phone
Fintech firms: Big got smaller, smaller bigger

Fintech firms: Big got smaller, smaller bigger

Financial firms preferring software to hardware
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Do you ask vendors the right questions?

Time, care, attention all contribute to better vendor experience
More than half of consumer loans paid by check, cash

More than half of consumer loans paid by check, cash

Lenders focus on security and fraud mitigation
Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

All hail the customer experience

“CX” checkmates everything for business success
A Wealth of Common Sense: Why Simplicity Trumps Complexity In Any Investment Plan. By Ben Carlson. Bloomberg Press/Wiley. 224 pp.

Common sense for individual investors

Book Review: Exploding 14 common investor myths
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Dana Weinstein is Head of Product at Tesser, bringing eight years of experience building payments products across US domestic and cross-border rails.

She launched Visa Direct Payouts, architecting a payout capability that now reaches 11 billion endpoints across cards, accounts, and digital wallets...