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Consumer Compliance - Banking Exchange
Plans to Expand Credit Union Authority Criticized by ABA

Plans to Expand Credit Union Authority Criticized by ABA

The association objected a bill proposed with the intention to increase credit union memberships
The Future of Retail Banking—Are Your Frontline Employees Ready?

The Future of Retail Banking—Are Your Frontline Employees Ready?

At the end of the day, consumer behaviors drive the biggest change
Banks Face PPP Investigations, Lawyers Warn

Banks Face PPP Investigations, Lawyers Warn

Several banks including JP Morgan and Bank of America have already come under scrutiny
Big Banks Outperform Regions in Mobile Apps, Says Survey

Big Banks Outperform Regions in Mobile Apps, Says Survey

Bank of America ranks highest in banking mobile app satisfaction, reports JD Power
Business Lending Volume Is Low Even While Economists Are Optimistic and Consumer Spending Is High

Business Lending Volume Is Low Even While Economists Are Optimistic and Consumer Spending Is High

Federal Reserve data noted the lack of demand for small business loans even while noting that consumer demand is on the increase
FDIC Seeks Views on Bank Advertising

FDIC Seeks Views on Bank Advertising

Public’s input sought on potential modernization of advertising and signage rules to better reflect how banks operate
Is it Time for the Resign of the E-Sign “Reasonable Demonstration?”

Is it Time for the Resign of the E-Sign “Reasonable Demonstration?”

The E-Sign Act was signed into law over two decades ago
Democrats Push to Reverse OCC’s ‘True Lender’ Rule

Democrats Push to Reverse OCC’s ‘True Lender’ Rule

The OCC introduced rules last year to ‘clarify’ which entities were responsible for loans
Combatting Friendly Fraud Amid COVID-19

Combatting Friendly Fraud Amid COVID-19

Payment disputes related to friendly fraud are expected to soar due to the pandemic-fueled surge in e-commerce
How to Reduce Account Opening Fraud

How to Reduce Account Opening Fraud

Fraud attempts rose last year, but some banks are still not taking all the precautions they could
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