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Consumer Compliance - Banking Exchange
Health Savings Accounts Charge Hidden Fees

Health Savings Accounts Charge Hidden Fees

Many providers charge complex and costly maintenance and exit fees
Consumer Loyalty to Banks Declines

Consumer Loyalty to Banks Declines

Less than half of customers are “certain” they will remain with their bank over the next 12 months
Banks, Mastercard and Visa Settle Antitrust Case

Banks, Mastercard and Visa Settle Antitrust Case

Almost 20 years ago, United States merchants filed a lawsuit against Mastercard and Visa
One in Five Oppose Fed’s Proposed Changes to Regulation II

One in Five Oppose Fed’s Proposed Changes to Regulation II

An overwhelming majority of consumers are satisfied with the current debit card system
Customers Value Fraud Protection When Opening New Account

Customers Value Fraud Protection When Opening New Account

Strong fraud protection is the most important consideration for 32% of consumers
Consumers Become More Optimistic About Financial Conditions

Consumers Become More Optimistic About Financial Conditions

Over 76% of consumers expect their finances to improve or remain unchanged over the next 12 months
Junk Fees are Causing Consumers to Switch Banks

Junk Fees are Causing Consumers to Switch Banks

Proposed rule to ban junk fees aims to remedy widespread concerns
CFPB plans to curb overdraft fees

CFPB plans to curb overdraft fees

The new rules could save consumers over $3.5 billion in fees per year
Consumers Plan to Reduce Spending in 2024

Consumers Plan to Reduce Spending in 2024

Inflation is continuing to affect how bank customers use their money, Bank of America has found
BPI and TCH Call for Stronger Consumer Financial Data Rules

BPI and TCH Call for Stronger Consumer Financial Data Rules

The associations argued the CFPB’s proposal does not go far enough
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