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Regions Bank Partners with IBM to Help with AI

Regions Bank Partners with IBM to Help with AI

Watson has helped Regions answer over 1.5 million customer calls and 1.4 million banker questions
Online Banking Experience the Key to Consumer Satisfaction, Claims New Survey

Online Banking Experience the Key to Consumer Satisfaction, Claims New Survey

More consumers are choosing their banking providers on the basis of a convenient, frictionless digital experience
Education Loans: A Relationship To Bank On

Education Loans: A Relationship To Bank On

Building a brand with prime members at the beginning of their credit journey is crucial
BAI Study: 79% of Business Owners Use Same Firm for Personal Needs

BAI Study: 79% of Business Owners Use Same Firm for Personal Needs

Survey on trends and issues in business banking also finds majority of business owners prefer online account opening and loan applications for business needs
Investors Like Personal Touch Claims Study by Wells Fargo

Investors Like Personal Touch Claims Study by Wells Fargo

84 percent of investors feel that financial advisors will “always be needed”
Using Intelligent Customer Engagement to Acquire, Deepen and Grow Primary Bank Relationships

Using Intelligent Customer Engagement to Acquire, Deepen and Grow Primary Bank Relationships

“The next decade will be about systems of engagement.”
Home Sales Show Surprising Uptick in February

Home Sales Show Surprising Uptick in February

Existing home sales figure was up 11.8 percent in February
How Dutch Bank ABN AMRO Describes Strategy and How it Differs from US Banks

How Dutch Bank ABN AMRO Describes Strategy and How it Differs from US Banks

Claims that more than 50% of their domestic clients want to be more “sustainable”
Compliance Automation to Increase Consumer Protection and Enhance Customer Experience

Compliance Automation to Increase Consumer Protection and Enhance Customer Experience

Traditional compliance monitoring is plagued by inefficiencies and redundancies
Brand Study Points to Positive Signs for Banks

Brand Study Points to Positive Signs for Banks

“Over the next ten years, we will see a number of very significant disruptions in financial services—let’s call them Uber moments.”
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