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Book Review: Are you ready for your "second adulthood"?
Advanced data analysis and new business approaches help banks navigate through a challenging credit market
Fancy walls less important than the brains and service inside
MasterCard works on evolving means to keep cardholders tied in
Yet another acronym is making the rounds; this one, CEM, or customer experience management, roughly combines the adage "the customer is always right" with the latest techno-scheme of "predictive analytics."
If you haven't noticed, there is a theme to my most recent blogs. The relationship between ourselves and our technology is changing!
Who wins when a bank finds a way to safely extend financial services to individuals traditionally deemed out of the mainstream?
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CSI: Hawthorn River
Lending Regulatory Compliance

WEBINAR: Tuesday, May 21st, 2024, 2:00 CT / 3:00 ET

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