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Millennials increasingly in debt driver’s seat

Millennials increasingly in debt driver’s seat

Generation now represents over one in four car borrowers
Engage customers first—then cross sell

Engage customers first—then cross sell

Improving customer onboarding can boost profitability by over $200 apiece
Illiquid? Insolvent? Solutions can differ drastically

Illiquid? Insolvent? Solutions can differ drastically

New research adds perspective to “unbanked, underbanked” thinking—banking needs more such data
“Waiting is, like, soooo stale”

“Waiting is, like, soooo stale”

“Insanely impatient” customers spur bank’s mobile banking features
Millennials likely to embrace nontraditional services

Millennials likely to embrace nontraditional services

Mobile wallets, peer-to-peer lending attract younger customers
“Financial infidelity”: What 1 in 5 hide

“Financial infidelity”: What 1 in 5 hide

What isn’t your significant other telling you?
Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

IoT: Where user, tech & culture meet

Lessons from pundits … and comic strips
College credit card marketing deals plummet

College credit card marketing deals plummet

CFPB documents shift to debit and prepaid cards at schools
CFPB, American Express partner to promote savings

CFPB, American Express partner to promote savings

Effort to expand options of prepaid card users
“Get” or “keep”: Which is more important?

“Get” or “keep”: Which is more important?

It’s all about the customer, but often you must choose
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