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OCC's recent responsible innovation forum explored how fintech and other new ideas could better serve American consumers.

Better serving beleaguered consumers

OCC forum session explores helping consumers via fintech
Are fintechs winning the race for customers? The World Retail Banking Report 2016 produced by Capgemini and Efma looks at the trends worldwide. This article recaps the research. A companion article probes the views of two Capgemini consultants.

Fintech’s momentum outpacing banks

Part 1: International survey shows fintech providers going mainstream, banks shift attitudes
Are fintechs winning the race for customers? The World Retail Banking Report 2016 produced by Capgemini and Efma looks at the trends worldwide. This article presents insights from two Capgemini consultants. As companion article recaps the research.

What Amazon, Google, and Uber taught customers

Part 2: Fintech lessons: Banks must balance “segment of one” thinking against “creepiness”
Pensionize Your Nest Egg: How To Use Product Allocation To Create A Guaranteed Income For Life, 2nd Edition. By Moshe A. Milevsky and Alexandra C. Macqueen. Wiley. 234 pp.

Should everyone have a “pension”?

Book Review: Case made for DIY design for retirement income
Reporter's Notebook is where Banking Exchange staff rise above the ordinary fray to get a perspective on what's going on. This edition looks at how an analogy about quacking ducks evolved from a pro-deregulation statement to something much different.

Fintech, ducks, innovation, and “unintended consequences”

SF Fed president weighs risks, rewards, and invokes famous quote in new way. Marketplace lenders form trade group
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Uncle Sam needs you to fight cybercriminals

Cybersecurity is up to all of us
New research from TransUnion supports proponents of "alternative data," nontradiitional financial measures that credit bureaus have been adding to their offerings for lenders.

Alternative data, new path to sharing green

Usage in bank lending may be on upswing
Amazon, Google, PayPal tops for millennials

Amazon, Google, PayPal tops for millennials

Survey indicates comfort with many nonbanks for financial services—and a twist
As a banker, fintech and more may have you wondering about your future. Now, imagine being a company that based its business on checks. But Lee Schram, CEO of Deluxe, says a firm can turn into something new—and yet retain some key parts of the old business.

“We know about transformations”

Some lessons about transition from Deluxe Corp.’s CEO: Move, and be up front with people
What you must know about millennials

What you must know about millennials

Financial know-how slim now, but they will be key consumer and business credit market
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