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Avoid the negative sound bite

Avoid the negative sound bite

Turn hostile questions into positive responses, says communications pro
Setting the “tone from the top” is just the beginning of a bank board’s role in culture. Directors need to keep watch by taking steps to question and follow up on staff conduct.

7 ways “conduct risk” can be handled by bank boards

Boards must offer—and demonstrate—credible challenge to keep bank culture where it belongs
New leaders named at Fed district banks

New leaders named at Fed district banks

Federal Reserve announces new and returning district board chairs and deputies
In spite of initial appearances, for community banks Subchapter S tax status remains a better deal than C corp status, according to expert Jeff Gerrish of Gerrish Smith Tuck.

Setting things straight on Sub S status

Correcting misconceptions about tax law’s impact
Judge denies English bid to head CFPB

Judge denies English bid to head CFPB

Trump appointee Mulvaney continues to serve over Cordray's pick
Analysts at Keefe, Bruyette & Woods, Inc., discussed the 2018 outlook for banks in a meeting with reporters.

“Goldilocks Economy” brings challenges and hopes

KBW outlook forum looks at risks, benefits of tax reform, and more for 2018
Editor & Publisher William Streeter brings his longtime magazine column favorite, "Like It Or Not," to our blog lineup. Read Bill's periodic looks at what's going on in American finance and business in general.

Whack-a-mole is not a strategy

We all reel from too many “priorities.” One banker’s approach is worth emulating
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Transparency is a two-way affair

If we want customers to be candid, shouldn’t we do the same?
Finicity’s Steve Smith sees a cooperative bank-fintech effort at U.S. open banking standards setting coming together later this year.

Is there a “Bluetooth” for U.S. open banking?

Market-based framework would step in where government has not
Goodbye generalities! More and more financial services firms personalize communications with customers and prospects.

Personalized marketing draws more bank spending

4 in 10 just beginning implementation. Data quality is biggest challenge
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