Banking Exchange sat down with industry-leading CEO John Baird, head of Vouched, and discussed the future of the Banking Industry. This article is the first of a four-part series.
Your customers are already asking ChatGPT, Claude, and other AI assistants where to open an account, how to move money, and which lender to trust. Here's the question: "Is your institution part of their conversation, or is a fintech or another brand answering for you?"