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“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Discrimination, lending, and banking’s talent shortage

Google’s diversity issue prompts some fresh thinking
A new generation will take financial services into the future. In the new blog "Next Voices," being previewed here, a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

3 skills to look for in your next hire

Both hard skills and people skills matter
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

How well can you tell a story?

Bankers are sales people, and storytelling helps
From careless downloading of malware to malicious activity by a disaffected employee, people issues can make or break your bank's cyberdefenses.

10 ways to enhance cybersecurity with “people practices”

Ultimately, cyber-risk is a people issue, and HR can help
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

Do you still need experience?

Careful tech planning may influence your technology/experience mix
Sell With A Story: How To Capture Attention, Build Trust, And Close The Sale. By Paul Smith. Amacom. 290 pp.

How to sell with a story

Book Review: A good story can help you close more sales
For most community banks, the most valuable asset is the strong members of the staff. But talent knows its price, and, today, people will walk to where the money is.

Protect your best—or suffer next “lift out”

Tips on retaining bankers who make your bank successful
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Lenders: Could you do your job better?

First thing you must do is decide, “What is my job?”
A new generation will take financial services into the future. In the new blog "Next Voices" a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

Why would a millennial choose your bank?

Older managers’ misperceptions may stymie recruitment
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

How will you fill your next lending job?

Snapping up aces from other lenders may not always work
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